General Questions

Buying cryptocurrencies can often be a complicated and time-consuming process. At Anycoin, you can buy cryptocurrencies easily and quickly and make payments using direct-pay options. Anycoin instantly sends the coins when your payment has been successfully processed.
A crytpocurrency is an online currency you can use to easily and quickly make purchases and payments online. Cryptocurrencies are unique because they are fully decentralized, meaning that a bank or other intermediary is not involved. That means that you are in control.
An online wallet is a digital wallet in which you can save cryptocurrencies. A unique public address is linked to each wallet. You give this address to someone you want to receive cryptocurrencies from. This address can be compared to a bank account number.
To use cryptocurrencies you will need an online wallet, in which the coins will be saved. If you want to send coins to someone, you will need the address of the recipient. You will enter this information as well as the number of coins to be sent, after which you can finalize the transaction and send the coins. If you want to receive coins, you will need the address of the sender, who can then send you the desired number of coins.
Unfortunately, cryptocurrencies are also sometimes used by criminals to scam or defraud people. To prevent fraud and scams, it is necessary to create an account. Upon registration you will need to validate your bank account, and once this is done you will be able to buy and sell crytptocurrencies freely.
To buy cryptocurrencies, choose the currency you want to buy in "Buy" in the menu. In the Buy window, you choose the number of coins you want to buy or what amount of Euro/Canadian Dollar you want to spend and the payment method you want to use. Next, fill out the address where the coins are to be sent to. If you agree to the terms and conditions, click the "Buy" button to continue to the payment window of your bank. Once the payment has been processed successfully, the coins will be sent immediately to the coin address provided by you.

In order to sell crypto currencies, you have to select the currency you want to sell under menu item "Sell". In the sale screen, you choose how many coins you want to sell and if you want to receive the money by SEPA or PayPal.

If you agree to the Terms and Conditions you can click the "Sell" button and navigate to the order screen. You will now have 15 minutes to send the coins to the address we have provided. If the coins have been received, the money will be transferred, usually within 12 hours (but after 2 work days at the latest).

If you submit an order through your referral link (available in your account) you will receive 0,10 % of this purchase in the form of credits.

Like us on Facebook and receive €/C$0.25 credits on your next order.

You may use these credits to claim a discount for your next order. For future offers follow us on Twitter and Facebook

To prevent fraud and abuse Anycoin Direct has introduced a level system. New customers have limits for buying and selling cryptocurrencies. The limits will be increased after your account has been 7 days active and again when you validated your identity.

Below you find the different levels, the associated limits and the requirements to get upgraded to the next level.

Level Requirements
Level 1 The first 7 days after you made your first order your account will start as level 1.
Level 2 7 days after the first transaction, your account can be validated to "Level 2" by validating your telephone number.
Level 3 When you have been a level 2 member for 7 days you can send us a copy of your passport/ID. After approval your account gets upgraded to level 3
Level 4 To become level 4 you will have to send us a proof of residence. After approval your account will get upgraded to level 4.
Level 5 To become level 5 you can start a chat at our website and ask for level 5 validation. We do a quick video chat where we need to see you and your ID/passport.

Buy cryptocurrency

Level Daily transaction limit Daily Euro/Canadian Dollar limit Weekly Euro/Canadian Dollar limit
Level 1 2 100 250
Level 2 2 400 1000
Level 3 3 1.000 1.500
Level 4 5 1.500 5.000
Level 5 5 5.000 25.000

Buy cryptocurrency (SEPA)

Level Daily transaction limit Daily Euro/Canadian Dollar limit Weekly Euro/Canadian Dollar limit
Level 2 1 400 1.000
Level 3 1 1.000 1.500
Level 4 1 1.500 5.000
Level 5 2 5.000 15.000

Sell cryptocurrency

Level Daily transaction limit Daily Euro/Canadian Dollar limit Weekly Euro/Canadian Dollar limit
Level 1 2 500 1.000
Level 2 2 1.000 3.000
Level 3 3 2.500 5.000
Level 4 5 10.000 25.000
Level 5 5 15.000 50.000

Please contact our support when these limits don't suit your needs.

The SEPA payment option allows you to buy cryptocurrencies by means of a SEPA bank transfer. SEPA can be used from account level 2.

When you enter a SEPA order, you will directly access the order overview. Here you can see the amount you are to pay and the bank account to transfer it to. State your order-ID, which you will find in the order overview, in the description for the transfer. The order is finalised after you have clicked the “I have paid” button. After clicking this button the order can no longer be changed or cancelled. When your payment has been received (this may take up to two days) we will send the coins to the address you have stated.

Please note!

When you create a SEPA order, you enter into a purchase agreement with Anycoin Direct. This means we are entitled to recover any loss suffered when you do not transfer the agreed amount. In this case the SEPA payment option will be permanently disabled for your account and bank account number.

The fast validation procedure allows you to immediately raise your account to level 5:

  1. Upload a copy of your passport or identity card in a high resolution. You can upload them in your account.
  2. Upload proof of address (e.g. an energy bill that states your name and address in clearly visible letters).
  3. Validate your proof of identity by means of a video validation with an Anycoin Direct employee. You can do this by starting a chat on our website.

If you have succesfully completed the fast validation procedure, your account will immediately be upgraded to level 5.

If your account has not been validated, the coins will be sent 24 hours after your transaction has been carried out. If you want to receive your coins immediately, you can upgrade your account with the fast validation procedure described under question 11.

I pagamenti di €50 o più richiedono un numero di conto bancario validato con l'utilizzo della seguente modalità di pagamento:

  • iDEAL
Per validare il tuo conto bancario clicca sul pulsante sottostante. Viene eseguito un pagamento iDEAL di €1 per completare la validazione. Questo €1 ti verrà restituito con il seguente acquisto.

Paypal

Use the sale screen to indicate whether you want to receive payment by either SEPA or PayPal transfer. If you choose payment by PayPal, the email address of your PayPal account can be entered. The money will then be transferred to your PayPal account.
A PayPal account with the same email address used to register your Anycoin Direct account will automatically be linked. When your PayPal and Anycoin Direct email addresses are not the same, email validation will be carried out to verify if this actually is your email address.
The limits for payments into your PayPal account are the same as limits for payments by SEPA transfers. Please find these limits under item 9 of the FAQ.
No, buying bitcoins with PayPal is not possible due to the risk of fraud and abuse.

Bitcoin

Bitcoin is the most popular cryptocurrency. Bitcoin was established in 2009 and since then has grown into an international currency that can be used across the globe. A number of important features of Bitcoin are:
  1. Bitcoin is a decentralised digital currency, with no central organization having ownership.
  2. A total of 21 million Bitcoins will become available; currently this figure is about 13 million.
  3. The Bitcoin network consists of computers across the globe that check and verify transactions. If you are using the original Bitcoin core client, you are also part of this network.
  4. All Bitcoin transactions are open-source. They are stored in a database called the "block chain". This allows for easy reviewing of transactions.
A Bitcoin address is a unique sequence of numbers and letters starting with a 1. You give your Bitcoin address to someone you want to receive Bitcoins from. A Bitcoin address can be compared to a bank account number. To get a Bitcoin address, you will need an online wallet.
You can create a Bitcoin wallet in a variety of ways. You can find an overview at https://bitcoin.org/en/choose-your-wallet of different Bitcoin wallets. An easy way of creating an online wallet is via https://www.blockchain.info; here you can create a wallet in only a few minutes that you can use everywhere. Creating a wallet on blockchain.info is done as follows:
  1. Go to https://www.blockchain.info
  2. Click the "Wallet" button
  3. Then click the ""Create a wallet" button
  4. At alias, enter your desired username.
  5. Choose a password.
  6. Type out the characters in the picture for confirmation.
  7. Click "Continue".
  8. You will see a number of words that you will need to recover your password if you forget it; make sure to record these words.
Your account contains an overview of all the transactions you have done on Anycoin Direct. By entering the Coin Transaction ID or your Bitcoin address in the search bar at blockchain.info you can search for the transaction and view its status. If you still cannot find your transaction after this, please contact us. If you are having the Bitcoins deposited directly into an exchange, 3-6 confirmations are often required before the Bitcoins become visible on your account; this may take up to an hour.
You can see the status of your transaction in your account. You can also search for your transaction in a Bitcoin block explorer (like https://www.blockchain.info). Searching for a Bitcoins transaction through blockchain.info is done by entering your Bitcoin address or the coin transaction ID in the search bar at https://www.blockchain.info. Here you will be able to see how many confirmations there are for the transaction, among other things.

Litecoin

Like Bitcoin, Litecoin is a cryptocurrency. Litecoin is different from Bitcoin, though, in a number of ways:
  • Faster transaction confirmations (2.5 minutes on average).
  • There will be more Litecoins than Bitcoins (84 million Litecoins compared to 21 million Bitcoins).
  • Litecoin is based on the Scrypt algorithm, meaning that a large amount of computer memory is required for mining of Litecoins. The advantage however is that special mining devices (ASIC) can be created and that mining of Litecoins can still be done on regular computers (GPU).
A Litecoin address is a unique sequence of numbers and letters starting with an "L". To get a Litecoin address, you have to create a Litecoin wallet. You can download the Litecoin wallet from https://Litecoin.org/. You give your Litecoin address to someone who you want to get Litecoins from. A Litecoin address can be compared to a bank account number.
The official Litecoin wallet client can be downloaded from https://Litecoin.org/. Here you can find the clients for different operating systems.
If you have purchased Litecoins, but these seem to not have arrived, you can verify whether the Litecoins have been sent with a Litecoin block explorer. You can find a Litecoin block explorer at http://ltc.block-explorer.com/. You can search for your transaction by entering your Litecoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Litecoin transactions are public and can be traced through a Litecoin block explorer, like for example http://ltc.block-explorer.com/. Here you can search through a number of options, including Litecoin address and transaction ID.

Namecoin

Namecoin uses a modified version of the Bitcoin protocol. Like with Bitcoin, a maximum of 21 million Bitcoins can be generated and a Namecoin can also be broken down into 8 decimals. Namecoins are different from Bitcoins in a number of ways, including:
  • Namecoin serves as a decentrailzed DNS (Domain Name System) server. The advantage of this is that it makes it a lot more difficult for governments and other institutions to impose censorship online. You can find an explanation of how to register and configure a .bit domain at: http://dot-bit.org/HowToRegisterAndConfigureBitDomains.
  • Messages may be sent with the transactions; these messages will also be included in the block chain.
A Namecoin address is a unique sequence of numbers and letters starting with an "N". To get a Namecoin address, you have to create a Namecoin wallet. You can download the Namecoin wallet software from https://www.Namecoin.org. You give your Namecoin address to someone who you want to get Namecoins from. A Namecoin address can be compared to a bank account number.
The Namecoin wallet software can be downloaded from https://www.Namecoin.org. Here you will find the required software for different operating systems.
If you have purchased Namecoins, but these seem to not have arrived, you can verify whether the Namecoins have been sent with a Namecoin block explorer. You can find a Namecoin block explorer at http://bitinfocharts.com/Namecoin/explorer/. You can search for your transaction by entering your Namecoin address or the Coin Transaction ID in the search bar; your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Namecoin transactions are public and can be traced through a Namecoin block explorer, like for example http://bitinfocharts.com/Namecoin/explorer/. Here you can search through a number of options, including Namecoin address and transaction ID.

Peercoin

Like Bitcoin, Peercoin is a cryptocurrency. Peercoin is different from Bitcoin, though, in a number of ways, including:
  • Peercoin uses a hybrid system that works with Proof of Stake (PoS) and Proof of Work (PoW). The advantage of this is that the chance of a 51% attack (in which one party has over 51% of the hash rate and a double spend can be made) is drastically diminished. This is because with a PoS system, coins are generated based on the coins the people already have in their possession.
  • There is no maximum with respect to the number of Peercoins that can be generated. Peercoin is designed in such a way that the inflation is theoretically 1% per year.
A Peercoin address is a unique sequence of numbers and letters starting with an "N". To get a Peercoin address, you have to create a Peercoin wallet. You can download the Peercoin software from http://www.peercoin.net. You give your Peercoin address to someone who you want to get Peercoins from. A Peercoin address can be compared to a bank account number.
The Peercoin wallet software can be downloaded from http://www.peercoin.net. Here you will find the wallet software for different operating systems.
If you have purchased Peercoins, but these seem to not have arrived, you can verify whether the Peercoins have been sent with a Peercoin block explorer. You can find a Peercoin block explorer at http://bitinfocharts.com/ppcoin/explorer/. You can search for your transaction by entering your Peercoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Peercoin transactions are public and can be traced through a Peercoin block explorer, like for example http://bitinfocharts.com/ppcoin/explorer/. Here you can search through a number of options, including Peercoin address and transaction ID.

Dogecoin

Like Bitcoin, Dogecoin is a cryptocurrency. Differences with Bitcoin include:
  • The (average) time between mining of the blocks is 1 minute. This means that Dogecoin transactions are verified 10 times faster than Bitcoin transactions.
  • A maximum of 100 billion Dogecoins will be generated.
A Dogecoin address is a unique sequence of numbers and letters starting with a “D”. To get a Dogecoin address, you must create a Dogecoin wallet. You can download the Dogecoin software from http://multidoge.org . You give your Dogecoin address to someone you want to receive Dogecoins from. A Dogecoin address can be compared to a bank account number.
You can download the Dogecoin wallet software from http://multidoge.org . The software will be available for different operating systems.
If you have bought Dogecoins that don’t seem to have arrived, you can verify whether the Dogecoins have been sent using a Dogecoin block explorer. You can find a Dogecoin block explorer at http://dogechain.info . You can search for your transaction by entering your Dogecoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Dogecoin transactions are publicly accessible and can be traced using a Dogecoin block explorer like http://dogechain.info for example. You can search through a Dogecoin address or transaction hash, among other.

Blackcoin

Like Bitcoin, Blackcoin is a cryptocurrency. Differences with Bitcoin include:
  • Blackcoin started with a hybrid system that uses Proof of Work (POW) and Proof of Stake (POS). Blackcoin switched to a full POS system after block 10,000. This means that no more coins can be added by mining using powerful miners. Only POS blocks are still generated now. Anyone who owns Blackcoins can open their wallet to the network. The owner of the coins will then mine 1% of their total number of coins on an annual basis.
  • There is no maximum number of Blackcoins that will be generated. During the POS period, this number will increase by 1% each year.
A Blackcoin address is a unique sequence of numbers and letters starting with a “B”. To get a Blackcoin address, you must create a Blackcoin wallet. You can download the Blackcoin software from http://www.blackcoin.co/. You give your Blackcoin address to someone you want to receive Blackcoins from. A Blackcoin address can be compared to a bank account number.
You can download the Blackcoin wallet software from http://www.blackcoin.co/. The software will be available for different operating systems.
If you have bought Blackcoins that don’t seem to have arrived, you can verify whether the Blackcoins have been sent using a Blackcoin block explorer. You can find a Blackcoin block explorer at http://blocks.blackcoin.pw. You can search for your transaction by entering your Blackcoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account.
All Blackcoin transactions are publicly accessible and can be traced using a Blackcoin block explorer like http://blocks.blackcoin.pw for example. You can search through a Blackcoin address or transaction hash, among other.

Feathercoin

Like Bitcoin, Feathercoin is also a cryptocurrency. Feathercoin is different from Bitcoin, though, in a number of ways, including:
  • Feathercoin is based on the Scrypt algorithm, implying that a high amount of computer memory is required for mining of Feathercoins. The advantage however is that special mining devices (ASIC) can be created and that mining of Feathercoins can still done on regular computers (GPU).
  • A total of 336 million Feathercoins will be generated.
  • The average time it takes to mine a block is 2.5 minutes, meaning that Feathercoin transactions are confirmed 4 times faster than Bitcoin transactions.
A Feathercoin address is a unique sequence of numbers and letters starting with a 6. To get a Feathercoin address, you have to create a Feathercoin wallet. You can download the Feathercoin wallet software from https://www.Feathercoin.com/#dls. You give your Feathercoin address to someone who you want to get Feathercoins from. A Feathercoin address can be compared to a bank account number.
The Feathercoin wallet software can be downloaded from https://www.Feathercoin.com/#dls. Here you can find the wallet software for different operating systems.
If you have purchased Feathercoins, but these seem to not have arrived, you can verify whether the Feathercoins have been sent with a Feathercoin block explorer. You can find a Feathercoin block explorer at http://bitinfocharts.com/Feathercoin/explorer/. You can search for your transaction by entering your Feathercoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Feathercoin transactions are public and can be traced through a Feathercoin block explorer, like for example https://bchain.info/FTC. Here you can search through a number of options, including Feathercoin address and transaction ID.

Fluttercoin

Like Bitcoin, Fluttercoin is a cryptocurrency. Differences with Bitcoin include:
  • Fluttercoin uses a hybrid system that works with Proof of Stake (PoS), Proof of Work (PoW) and Proof of Transaction (PoT). Fluttercoins can therefore be mined using mining servers, through possession of Fluttercoins and by making transactions. The PoW system will be discontinued once approximately 200 million coins have been generated.
  • There is no maximum number of Fluttercoins that will be generated. Approximately 200 million Fluttercoins will be generated during the PoW period. After this, rewards will be generated through PoS 5% a year + PoT mining.
A Fluttercoin address is a unique sequence of numbers and letters starting with an “F”. To get a Fluttercoin address, you must create a Fluttercoin wallet. You can download the Fluttercoin software from http://www.fluttercoin.us/downloads/. You give your Fluttercoin address to someone you want to receive Fluttercoins from. A Fluttercoin address can be compared to a bank account number.
You can download the Fluttercoin wallet software from http://www.fluttercoin.us/downloads/. The software will be available for different operating systems.
If you have bought Fluttercoins that don’t seem to have arrived, you can verify yourself whether the Fluttercoins have been sent using a Fluttercoin block explorer. You can find a Fluttercoin block explorer at http://explorer.fluttercoin.us/. You can search for your transaction by entering your Fluttercoin address or the Coin Transaction ID in the search bar, your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Fluttercoin transactions are publicly accessible and can be traced using a Fluttercoin block explorer like http://explorer.fluttercoin.us for example. You can search through a Fluttercoin address or transaction hash, among other.

Zetacoin

Like Bitcoin, Zetcacoin is a cryptocurrency. Differences with Bitcoin include:
  • The (average) time between mining of the blocks is 30 seconds. This means that Zetacoin transactions are verified 20x faster than Bitcoin transactions.
  • 160 million coins will be mined until the block reward is 1 Zetacoin. After this the block reward will not be lowered anymore and 1 million Zetacoins will be generated annually.
A Zetacoin address is a unique sequence of numbers and letters starting with a “Z”. To get a Zetacoin address, you must create a Zetacoin wallet. You can download the Zetacoin software from http://www.zeta-coin.org. You give your Zetacoin address to someone you want to receive Zetacoins from. A Zetacoin address can be compared to a bank account number.
You can download the Zetacoin wallet software from http://www.zeta-coin.org. The software will be available for different operating systems.
If you have bought Zetacoins that don’t seem to have arrived, you can verify yourself whether the Zetacoins have been sent using a Zetacoin block explorer. You can find a Zetacoin block explorer at https://bitinfocharts.com/zetacoin/explorer/. You can search for your transaction by entering your Zetacoin address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Zetacoin transactions are publicly accessible and can be traced using a Zetacoin block explorer like https://bitinfocharts.com/zetacoin/explorer/ for example. You can search throught a Zetacoin address or transaction hash, among other.

Dash

Like Bitcoin, Dash is a cryptocurrency. Differences with Bitcoin include:
  • The (average) time between mining of the blocks is 2.5 minutes. This means that Dash transactions are verified 4x faster than Bitcoin transactions.
  • A maximum of 22 million coins will be mined.
A Dash address is a unique sequence of numbers and letters starting with an “X”. To get a Dash address, you must create a Dash wallet. You can download the Dash software from https://www.dashpay.io/getting-started/. You give your Dash address to someone you want to receive Dash from. A Dash address can be compared to a bank account number.
You can download the Dash wallet software from https://www.dashpay.io/getting-started/. The software will be available for different operating systems.
If you have bought Dash that don’t seem to have arrived, you can verify yourself whether the Dash have been sent using a Dash block explorer. You can find a Dash block explorer at http://explorer.dashpay.io/chain/Dash. You can search for your transaction by entering your Dash address or the Coin Transaction ID in the search bar. Your Coin Transaction ID can be found in your account. If you cannot find the transaction, please contact our support.
All Dash transactions are publicly accessible (except for transactions sent using Darksend) and can be traced using a Dash block explorer like http://explorer.dashpay.io/chain/Dash for example. You can search according to Dash address or transaction hash, among other.