How is the exchange rate calculated?
The Anycoin Direct exchange rate is based on the exchange rate of several different cryptocurrency platforms. Due to the high volatility of the cryptocurrency market, we also take market fluctuations into consideration when determining the final exchange rate. We are very open about our fees and prices, so when starting an order, you will get an exact overview of all costs involved.
What is the Anycoin Direct service fee?
At Anycoin Direct we have implemented an open and transparent fee system where you can see the exact percentage we charge over each order. At Anycoin Direct, we believe transparency is essential to maintaining trust with our customers and partners. The fee overview can be seen in the order summary and is calculated separately for every order. This fee allows us to offer you the best customer care experience you deserve.
What is a cryptocurrency transaction fee?
A transaction fee is a fee for making transactions on a cryptocurrency's network. This fee is used to make sure that your transaction is added to the public ledger in a timely manner. In most cases: the higher the fee, the faster your transaction is verified. In many cases, this fee is referred to as a miner's fee. Anycoin Direct tip: always double-check if you included the correct fee for your transaction.
What are the fee's of each payment method?
Each payment method has a different fee. The fee overview can be seen in the order summary and is calculated separately for every order. All available payment methods and corresponding fees are shown when you place an order.
Why is there a time limit?
Due to the high volatility of exchange rates in the cryptocurrency market, transactions must be completed within a certain time frame. Your price is locked the moment you confirm the order if you do not complete the order within this time frame we are not able to offer you the same price. So stop reading and hurry up!
How is my new offer calculated?
Your new offer is based on two things: the exact amount of currency that was transferred and the current exchange rate. You can either accept or decline this new offer. If you choose to decline the offer, the transaction will be refunded.