These general terms and conditions apply to anyone who visits the website anycoindirect.eu or otherwise uses the services of Anycoin Direct.

1. General

1.1 These general terms and conditions apply to all services of Anycoin Direct. The terms and conditions are accessible to anyone and are included on the website of Anycoin Direct.

1.2 By placing an order, you confirm that you accept the terms & conditions for supply and payment. Anycoin Direct reserves the right to change its supply and/or payment terms & conditions after the duration of the agreement has expired.

Unless agreed to otherwise in writing, any general or specific terms & conditions by third parties will not be acknowledged by Anycoin Direct.

1.4 Anycoin Direct guarantees that the supplied product fulfills the stipulations of the agreement and meets the specifications mentioned in the offer.


2. Delivery

2.1 Delivery is subject to availability (stock)

2.2 Within the context of the rules on remote purchasing, Anycoin Direct will process orders at least within 2 business days of order placement. In the event that this is not possible (as a result of the ordered item not being in stock or not being offered anymore) or there is a delay because of some other reason or an order cannot or only partially be fulfilled, the customer will receive notification of this within 1 month after order placement, in which case the customer will have the right to cancel the order at no cost and without being in default.

2.3 Anycoin Direct's delivery obligations will have been met, barring any evidence to the contrary, once the products delivered by Anycoin Direct have been offered to the buyer once.

2.4 All of the terms (periods of time) mentioned on the website are indicative only. No rights can be derived from the mentioned terms.


3. Pricing

3.1 Prices will not be raised for the duration of the offer, unless legal measures make this necessary.

3.2 All prices mentioned on the site are subject to misprint. Anycoin Direct does not accept any liability for the consequences of misprints.

3.3 All prices on the site are stated in euros or Canadian dollars.


4. Data management

4.1 Upon placing an order with us, your information will be recorded in Anycoin Direct's customer database. Anycoin Direct complies with the Registration of Persons Act and will not give access to your information to third parties. Read our Privacy policy.

4.2 Anycoin Direct respects the privacy of the users of its website and assures the confidential treatment of your personal information.


5. Warranty and conformity

5.1 Anycoin Direct guarantees that the products and/or services meet the conditions of the agreement, the specifications mentioned in the offer, the reasonable demands of reliability and/or usefulness and fulfill the legal rules and statutory regulations valid on the date of effect of the agreement.

5.2 The buyer is obligated to immediately inspect the delivered goods upon receipt. If it is determined that the delivered goods are wrong, defective or incomplete, the buyer must first report this to Anycoin Direct by e-mail (before resorting to returning the goods to Anycoin Direct). Any defective or incorrectly delivered goods can and must be reported in writing to Anycoin Direct at the latest by 2 months after delivery.

5.3 If complaints by the buyer are found to be legitimate by Anycoin Direct, Anycoin Direct will at its own discretion either replace the goods at no cost or enter into a written agreement with the buyer for compensation, with the understanding that Anycoin Direct's liability, and therefore the compensation of damages, will be restricted to up to the invoice amount for the goods concerned, or alternatively (at Anycoin Direct's discretion) up to the maximum amount allocated for such a case in Anycoin Direct's liability insurance policy. Any liability of Anycoin Direct for any form of damages is excluded, including additional compensation for damages in any form whatsoever, compensation for indirect damages or consequential damages or lost profits.

5.4 Anycoin Direct is not liable for damages caused by intent or by gross negligence on the part of subordinate personnel members.

5.5 This guarantee does not apply if: A) and as long as the buyer is in default towards Anycoin Direct; B) the delivered goods were exposed to unusual circumstances or were otherwise not treated properly or handled in conflict with the instructions of Anycoin Direct; C) the defect is entirely or partially the consequence of statutory conditions stipulated or to be stipulated by the government in relation to the nature or quality of the product or service.


6. Offers

6.1 All offers are at no obligation, unless stated otherwise in the offer.

6.2 Upon acceptance of a no-obligation offer by the buyer, Anycoin Direct reserves the right to withdraw or deviate from the offer within 3 days after receipt of the acceptance.

6.3 Oral commitments only obligate Anycoin Direct after these have first been explicitly confirmed in writing.

6.4 Offers by Anycoin Direct do not automatically also apply to repeat orders.

6.5 Anycoin Direct cannot be obligated to adhere to its offer if the buyer should have understood that the offer, or a part thereof, contained an apparent mistake or misprint.

6.6 Additions, amendments and/or supplemental agreements are only valid if agreed to in writing.


7. Agreement

7.1 An agreement between Anycoin Direct and a customer will be entered into after the payment had been transacted by the buyer.

7.2 Anycoin Direct reserves the right to reject orders without providing a reason.


8. Force majeure

8.1 Anycoin Direct will not be liable if and insofar as its commitments cannot be fulfilled as a result of force majeure.

8.2 Force majeure shall be understood to mean any foreign cause, as well as any situation, which within reason aught to not be attributed to Anycoin Direct. Delays or unsatisfactory performance by our suppliers, interruptions in internet, power and e-mail disruptions, equipment and technology supplied by third parties, transport options, workplace strikes, government actions, supply delays, negligence by Anycoin Direct's suppliers and/or manufacturers as well as help personnel, staff absence due to illness, lacking work or transport resources all explicitly count as force majeure.

8.3 In the event of force majeure, Anycoin Direct reserves the right to suspend its obligations and will have the right to wholly or partially dissolve the agreement, or to require that the content of the agreement is changed such that execution is still possible. Anycoin Direct will never be required to pay any fine or compensation for damages.

8.4 If Anycoin Direct has partially fulfilled its obligations, or can only partially fulfill its obligations, at the time of commencement of the force majeure, Anycoin Direct has the right to invoice the already delivered/to be delivered part separately, and the buyer will be required to pay this invoice as if it was a separate contract. This does not apply however if the already delivered/to be delivered part does not have value on its own.


9. Liability

9.1 Anycoin Direct is not liable for damages caused to objects by improper use of the goods or services. Read the terms and conditions, FAQs and the privacy policy prior to use.


10. Applicable law/competent judge

10.1 All agreements are subject to Dutch law.

10.2 Any disputes arising from an agreement between Anycoin Direct and the buyer which cannot be settled in mutual negotiation will be heard by the competent judge within the jurisdiction of Veghel, unless Anycoin Direct prefers to present the dispute before the competent judge in the city of residence of the buyer, with the exception of those disputes that fall under the competence of the district court judge.


11. Buying cryptocurrencies

The market rates of the cryptocurrencies fluctuate; the values vary at any given moment. Anycoin Direct does not guarantee the future value of any cryptocurrency in any way.

11.2 Anycoin Direct uses current market rates. These can vary at any given moment.

11.3 Always enter your own address when buying cryptocurrencies. By entering an address that is not your own, you do so entirely at your own risk.

11.4 A processed payment is not reversible. It is your own responsibility to enter in all the required information correctly.

11.5 In the event of suspicion of abuse or fraud, Anycoin Direct reserves the right to suspend transactions until the legitimacy of the transaction has been verified.

11.6 A bank account can only be used for one Anycoin Direct account. Your order will be blocked if you use your bank account for more than one Anycoin Direct account.

11.7 You declare to be the owner of the bank account that is used and to have truthfully entered all the required information.


12. Selling cryptocurrencies

12.1 The market rates of cryptocurrencies fluctuate; the value can vary at any given moment. Anycoin Direct uses the current rate at the time of payment. This may differ from an indication given previously.

12.2 The coins must be received within 15 minutes after the offer. If not, they will be returned and no pay-out will take place.

12.3 Pay-out typically takes place on the same business day that all coins have been received (at most within 2 business days thereafter). For larger transactions (from 10,000 Euros), we recommend you to contact us.

12.4 Providing the correct information for receiving pay-outs is your own responsibility. Any damages incurred as a result of the incorrect entering of this information will not be compensated by Anycoin Direct.

12.5 You declare that the coins you are offering have been legitimately acquired and that no input tax has been deducted from them.

12.6 You declare to be the owner of the bank account number or Paypal account provided by you and to have truthfully entered all the required information.

12.7 In the event of suspicion of abuse or fraud, Anycoin Direct reserves the right to suspend transactions until the legitimacy of the transaction has been verified.

12.8 You must send the coins to the address specified by us. We will transact your pay-out as soon as possible after we have received all confirmations and all the coins.

12.9 A processed payment is not reversible. It is your own responsibility to enter in all the required information correctly


13. Validation
Anycoin Direct aims to make the buying and selling of cryptocurrencies as easy and fast as possible. Unfortunately, this is sometimes also abused to commit fraud or money laundering. In order to guarantee the continuity of our business operations, it is therefore highly important that fraud and money laundering is deterred. To achieve this we have implemented (amongst other measures) the following rules:

13.1 Anycoin Direct will not accept cash payments.

13.2 Anycoin Direct reserves the right to initiate an investigation in the event of suspicion of fraud or laundering. Anycoin Direct may request information to verify your identity.

13.3 In the event of confirmation of fraud or laundering, the transaction will be immediately frozen and this will in all cases be reported to the authorities or relevant parties.


14. Bancontact/Giropay/Sofort

14.1 Orders over 50 Euros require text verification.

14.2 When multiple orders totaling over 50 Euros are placed within 24 hours from a single bank account number, text verification is required.

14.3 When multiple orders totaling over 50 Euros are placed within 24 hours to a single cryptocurrency address, text verification is required

14.4 Text verification is intended as a threshold for criminals. You will be asked to provide your cell phone number so that we can send you a code; you then have to enter the code on the website. The code is sent immediately by text and does not cost you anything. We only use the telephone numbers in the event of suspicion of fraud or other criminal activities. The telephone numbers are automatically removed if there is no question of money laundering or fraud.


15. iDEAL

15.1 In order to validate your account, you must perform a one-time text verification.


16. SEPA

16.1 You will have to upgrade your account to level 5 for the SEPA payment option to be available for your account.

16.2 When you enter a SEPA order, you enter into a purchase agreement with Anycoin Direct. This means that a SEPA order cannot be cancelled anymore once it has been entered and you are obligated to pay.

16.3 When you have accessed the order screen, payment has to be carried out within 15 minutes. Once you have paid, please click the button “I have paid”.

16.4 The SEPA order is finalised once you have clicked the “I have paid” button.

16.5 Please state the order-ID, which you will find in the order overview, in the description for the bank transfer.

16.6 Any loss suffered by entering and not paying for the order will be recovered from you.

16.7 If you do not pay after entering a SEPA order, this payment option will be permanently disabled for your account.

16.8 The coins will be sent as soon as the agreed amount has been credited to the Anycoin Direct bank account.

16.9 Orders over €50 require sms-verification.

16.10 You cannot enter a new SEPA order until the previous one has been cancelled (when you have not clicked on the “I have paid” button yet) or if the order has been completed (when it has been paid for and the coins have been sent).


17. INTERAC Online

17.1 Orders over 50 euros require text message verification.

17.2 When multiple orders totaling 50 € / C$ or more are placed to a single cryptocurrency address within 24 hours, text message verification wil be required.

17.3 Text verification is intended as a threshold for criminals. You will be asked to provide your cell phone number so that we can send you a code; you then have to enter this code on the website. The code is sent by text immediately and does not cost you anything. We only use the telephone numbers in the event of suspicion of fraud or other criminal activities.

17.4 Orders placed from an unverified account will be sent after 24 hours.


18. Paypal

18.1 Entering the proper payment details is your own responsibility. Loss caused by incorrect entering of details cannot be recovered from Anycoin Direct.

18.2 One single Anycoin Direct account cannot be linked to more than two PayPal accounts.

18.3 If your PayPal and Anycoin Direct email addresses are not the same, an email verification will be carried out to confirm that this is actually your email address.

18.4 Once executed, an order cannot be cancelled or adjusted.

18.5 You state to be the owner of the PayPal account entered.

18.6 Payment will be made within 2 work days at the latest.

18.7 Payment will be made in Euros (€) or Canadian Dollars (C$).

18.8 PayPal payments can only be made for the following regions:

  • Europe, with the exception of Iceland
  • North America, with the exception of the United States and Cuba
  • South America, with the exception of Ecuador and Bolivia
  • Morocco, South America, China, Japan, Philippines, Malaysia, Saudi Arabia, Oman, Qatar and the United Arab Emirates.

18.9 Anycoin Direct reserves the right to block or reverse transactions from other regions. Any exchange rate loss suffered cannot be recovered from Anycoin Direct.

18.10 Where there is doubt regarding your origin, Anycoin Direct reserves the right to freeze your transaction until it has been confirmed.

18.11 The transaction limit for PayPal payments is €5,000 or C$5,000.


This page was last updated on 7-11-2016.