How to raise my limits
You just created your Anycoin Direct account but find your limits to be insufficient. No need to worry! With our fast verification process it is possible to maximize your limits within a matter of minutes. So how does it work? Navigate to the limit section in your account dashboard, where you can find all the steps you need to complete. Once you have verified your phone, identification document and proof of residence, you can proceed to the video verification. Your limits will be raise accordingly after completing all verification steps.
The fast verification process is entirely optional. You can, of course, just place an order and our interactive website will guide you through the process. Select the amount you would like to buy and our platform will inform your on the steps you need to take. Depending on the amount you selected, the following verification steps might occur:
Phone verification
Enter your mobile phone number, select your country and click on the ‘Send SMS’ button. You will receive a verification code via SMS, which in turn needs to be entered on our website.
Identification Document
Upgrade your limits by verifying your official Identification Document. An Identification Document is a valid government-issued European travel document, such as your ID card or passport. Make sure to upload a high-quality scan or picture, with a maximum size of 30mb. You can upload a .pdf, .jpg, or .png file.
Note: If you have a (temporary) European residence permit, we do require you to provide a passport or ID card from your country of origin. We do not accept documents that are (heavily) damaged, expired, counterfeited or have been tampered with.
Proof of Residence
What is a Proof of Residence you might ask? Simply put, a Proof of Residence is a document that confirms your registered address. We accept a wide range of documents but be aware that official mail (from your bank, university, municipality, government or utility companies) is always a better choice than your everyday mail (invoices, bills, fines or love letters). Your Proof of Residence must show: your full name and address and may not be older than three months. The document needs to be a high-quality scan or picture, with a maximum size of 30mb. You can upload a .pdf, .jpg, or .png file.
Video verification
The video verification is the final step to fully upgrading your account. When all your documents have been uploaded and verified, you can proceed to this final step. You will either start the video verification automatically, or by selecting the ‘video verification’ in your account dashboard. Remember that you are going to need either a webcam or a mobile phone with a high-quality camera. During this call, we must see you and the ID or passport that you have uploaded. Our step-by-step flow will guide you through the process. Your account will be upgraded, once the video verification has been completed
If you don’t want to go through the fast verification process your limits will be upgraded 4 days after your first successful buy order (<€1500). After this 4-day waiting period, all completed verification steps will be enabled and your limits will be raised automatically. Therefore, if you want to place a larger order from the get-go, we advise you to complete the fast verification process.