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Where can I find my limits?

You can find your limits on your Account dashboard or you can navigate to the Limit section for a complete overview of your limits.

What are the limits of business accounts?

You can find the limits of your business account in your account dashboard. For a complete overview of all your limits, please navigate to the limits...

My limits are insufficient, how can I raise my limits?

Please make sure that you have uploaded all the necessary documents to your account. If you uploaded all the required documents and completed the...

When will my limits reset?

Our platform has two types of limits: daily limits and yearly limits. The daily limit resets exactly 24 hours after your last order. You can view...

How can I raise my limits?

You can raise your limits by completing a certain amount of verification steps. The quickest way is by completing our

Why do you have these limits?

Due to regulations, we are obliged to confirm the identity of our customers. We understand that your safety and privacy are very important. That is...

Why is there a time limit?

Due to the high volatility of exchange rates in the cryptocurrency market, transactions must be completed within a certain time frame. Your price is...

How can I raise my limits?

We have written a step-by-step guide on how to raise your limits which you can find here.

I sent the coins but the time limit has expired, what should I do?

Once we have received the coins, we will automatically send you an email. The link in this email will redirect you to a newly calculated offer. You...